Terms and Conditions - Garden Maintenance Sanderstead
Welcome to Garden Maintenance Sanderstead. These Terms and Conditions govern your use of our services and set out the rights and obligations between you and us. By engaging our services, you agree to comply with and be bound by these terms.
Service Agreement
Our garden maintenance services include, but are not limited to, lawn mowing, pruning, weeding, fertilizing, and landscape design. Each service is subject to these terms, which ensure clarity and mutual understanding.
Scope of Services
- Lawn Care: Regular mowing, edging, and treatment for pests.
- Pruning and Trimming: Maintenance of shrubs, trees, and hedges to promote healthy growth.
- Weeding: Removal of unwanted plants to maintain garden aesthetics.
- Fertilizing: Application of nutrients to ensure plant vitality.
- Landscape Design: Tailored design solutions to enhance your garden's appeal.
Payment Terms
All payments for services are to be made as per the agreed schedule. We accept various payment methods, including credit/debit cards, bank transfers, and cash. Invoices will be issued on a monthly basis, detailing the services provided and the corresponding charges.
Pricing
Our pricing is competitive and based on the scope and frequency of services required. Any additional services outside the agreed scope will incur extra charges, which will be communicated in advance.
Payment Schedule
- Monthly Services: Payment is due on the first of each month.
- One-Time Services: Payment is required upon completion of the service.
- Late Payments: A late fee may be applied for overdue payments, as detailed in our billing policy.
Cancellation and Termination
You may cancel our services with a written notice of 30 days. Early termination may result in a cancellation fee, especially if services are prepaid or if substantial work has already been completed.
Service Suspension
We reserve the right to suspend services in the event of non-payment, unsafe working conditions, or if the property becomes inaccessible.
Liability and Insurance
We are fully insured to cover any damage caused during the provision of our services. However, we are not liable for any pre-existing conditions or issues not related to our work.
Damage to Property
In the unlikely event of damage, please notify us immediately. We will assess the situation and take appropriate measures to rectify any harm caused.
Insurance Coverage
Our liability insurance covers accidental damages up to a specified limit. For damages exceeding this limit, additional coverage details will be provided.
Client Responsibilities
Clients are expected to provide access to the property during scheduled service times and to inform us of any specific requirements or restrictions.
Access to Property
- Permits and Permissions: Ensure that we have the necessary permissions to perform work on your property.
- Safety Measures: Inform us of any hazardous areas or specific safety concerns.
- Utilities: Ensure that utilities are accessible for our team to perform the required tasks.
Information Accuracy
Provide accurate information regarding the garden layout, existing issues, and any special instructions to ensure effective service delivery.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services.
Data Collection
- Personal Information: Name, address, contact details.
- Service Data: Details of services requested and performed.
Data Usage
Personal information is used to manage service schedules, process payments, and communicate with you regarding your garden maintenance.
Data Protection
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.
Dispute Resolution
In the event of a dispute, we strive to resolve the matter amicably through discussion and mutual agreement.
Mediation
If an agreement cannot be reached directly, both parties agree to engage in mediation with a neutral third party.
Governing Law
These terms are governed by the laws of the jurisdiction in which Garden Maintenance Sanderstead operates. Any legal actions will be filed in the appropriate courts of this jurisdiction.
Amendments to Terms
We reserve the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Notification of Changes
- Email Notifications: Updates will be sent to your registered email address.
- Website Updates: Changes will be posted on our official website.
Effective Date
All amendments become effective immediately upon posting. It is the client's responsibility to review the terms regularly.
Termination of Services
Upon termination of services, all outstanding payments must be settled. Any prepaid fees will be refunded on a pro-rata basis, excluding cancellation fees if applicable.
Final Settlement
Clients will receive a final invoice detailing all services rendered and payments due up to the termination date.
Return of Property
Any property belonging to the client, such as tools or equipment, must be returned in good condition. Failure to do so may result in additional charges.
Force Majeure
We are not liable for any failure to perform our obligations due to events beyond our control, including natural disasters, acts of government, or other unforeseen circumstances.
Definition
Force majeure events include but are not limited to floods, earthquakes, fires, epidemics, and war.
Effect on Services
In the event of a force majeure, services may be postponed or canceled without any liability on our part.
Intellectual Property
All materials, designs, and content created by Garden Maintenance Sanderstead during the provision of services remain our intellectual property unless otherwise agreed upon in writing.
Usage Rights
Clients are granted a limited license to use the materials for personal, non-commercial purposes related to their garden maintenance.
Restrictions
Unauthorized reproduction, distribution, or modification of our materials is prohibited and may result in legal action.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Invalid Provisions
Invalid or unenforceable provisions will be reformed to the minimum extent necessary to make them enforceable.
Continuing Validity
The validity of other provisions shall not be affected by any invalid provision.
Entire Agreement
These terms and conditions constitute the entire agreement between you and Garden Maintenance Sanderstead regarding the use of our services and supersede all prior agreements and understandings.
Superseding Agreements
Any previous written or verbal agreements are null and void upon acceptance of these terms.
Amendments
Any amendments to this agreement must be made in writing and signed by both parties.
Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Electronic Acceptance
Your agreement to these terms can be provided electronically through our service platform.
Binding Agreement
These terms create a legally binding agreement between you and Garden Maintenance Sanderstead.
Contact Information
Please refer to our official communication channels for any queries or concerns related to these terms and conditions.